A Digital Playbook for New York City
Bureau Blank worked with the NYC Office of Digital Strategy and our partners at Bennett Midland and the Public Policy Lab to create a Digital Playbook for New York City. The Playbook consists of principles, strategies and tactics for NYC Agencies and City Hall to employ in improving service delivery. It was launched with a talk between Mayor Bill de Blasio and Arianna Huffington at Civic Hall. The Playbook lives online here and is also available as a physical set of method cards (inspired by 18F). Read about the Mayor's vision for the Playbook and a more equitable digital experience on Medium.